FAQ’s

Coalance is the company that owns and develops Velurelle, our skincare and body care brand. Every product you see in our store is a Velurelle product.

Standard shipping within the United States is free on orders of $20 or more. Orders under $20 ship for a flat rate of $4.99.

We currently ship within the United States. We are working on adding shipping to Canada.

You can return products within 14 days of delivery. Return shipping costs are paid by the customer. To start a return, email us at [email protected].

Each product page lists the key ingredients and what they do. Our blog has skincare guides, and you are always welcome to email us at [email protected] for a recommendation.